SUPPORT

Need a hand?

Questions, bugs or ideas? Email support@gamerpapi.com and we'll get back to you. It helps to say which iPhone or iPad you have and what you tapped right before the problem.

Quick answers

Sign in on the website

Click Sign in on gamerpapi.com, then scan the QR code with your iPhone camera, or open Gamer Papi › Online › Sign in on gamerpapi.com and type the code. There's no password.

Papi won't stop talking, or is too quiet

Tap the stop button on Papi's card, or open the settings menu (top right) and turn Voice or Papi coach off. Pick a different voice under Settings › Papi's voice.

Why is Papi off in my game?

Rated games and real games against friends are coach-free for both players. Papi only helps against a person when both of you chose a coached game.

Live View can't find my board

Stand the phone behind your side of the board, looking down at it, in good light. If the outline isn't on the board's edge, tap Lock board now and drag the green corners into place.

Delete my account

Email support@gamerpapi.com from any address with your gamer tag, and we'll delete your online account, ratings and game history.

See the Terms and Privacy policy.